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A typical refund will take up to 21 days, that’s 14 days you returning and us processing and up to 7 days for it to make its way through the banking system.

Once we’ve done our bit, you’ll get an email confirming it’s on its way.

If you’ve waited more than 21 days with no email from us then please contact us.

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– Items must be unworn and unwashed

– Pierced jewelry and face masks cannot be returned for health and hygiene reasons and are non-refundable

– Once the seal is opened they can no longer be returned or refunded

– Underwear and swimwear can only be returned if the hygiene seal has not been removed

– Beauty products and accessories cannot be returned for hygiene reasons

– Shoes must be tried on indoors

– Items must have all tags attached

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Over 14 days?

We move fast and the turnaround of stock we sell means that we will not be able to resell your goods. So unfortunately we cannot accept returns that are over 14 days.

Ready to Return? Click here

 

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You’ll no longer receive an invoice in your parcel. Simply download and print a returns label from our website, add this to your parcel and then send it back to us.

Ready to Return? Click here

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For hygiene reasons, once the seal has been opened in face masks, or pierced jewelry, these items can no longer be returned or refunded.

We please ask you to try on swimwear and lingerie over your own underwear and ensure to keep the seal intact.

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We don’t offer exchanges, but you can return your package and order again.

Your refund will be processed as soon as we get your items back—Check out our Refund Policy for more details.

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We don’t refund your delivery charge. You need to pay for delivery.

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Discount code not working.

Here is maybe why:

– The code expired (we have limited time offers)

– You can only use one code at a time.

– Make sure the offer can be used for what you’re purchasing.

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The following method of payment is accepted:

CREDIT OR DEBIT CARD

VM Projects does not process or store any credit card information. All credit card transactions are performed in the VIVA PAYMENTS secure platform accepting the following payment cards:

Visa, Visa Debit, MasterCard, Maestro, Electron, and American Express. We also accept PayPal, Giftcards, and prepaid debit cards.

Please note: When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorization to take payment from your account.

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If you receive an error message, make sure you’ve entered the correct details and make sure to contact your bank first.

If you’re still having issues, please contact us and include the following:

– What operating system do you use (ex. Windows, Mac)

– What internet browser you used

– What payment method you used

– A description of the problem and what time the problem occurred.

– If you receive an error message, please include it in your message.

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If your credit or debit card was declined, call your bank for more info. If you used PayPal, please contact PayPal directly.

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Log in to your account, select “Account Details” and you can either add a new one or edit an existing one.

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Log in to your account, select “Addresses” and you can either add a new one or edit an existing one.

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If you know your password, log into your account using your current password. In the Account Details section, you have the option to change your password. If you forgot your password, select the “forgot password” option and follow the steps to reset.

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IMPORTANT LEGAL NOTICE
COCONESPROJECT.COM TERMS AND CONDITIONS OF SALE
These are the legal terms and conditions under which We supply the products (“Products”) listed on our website www.coconesproject.com (“our site”) to you. Please read these terms and conditions carefully before ordering any Products from our site.
Using our site indicates that you accept these terms and conditions together with our Privacy Policy here and Terms of Use here, regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, our Privacy Policy here, or our Terms of Use here, do not use our site.

INFORMATION ABOUT US
www.coconesproject.com is a site operated by VM Projects GP (“We”). We are a GP company registered in Greece under company number 154696201000 and with our registered office at 10 Diomeias Street, Athens, Greece 10562. Our GR VAT number is 801338662.

YOUR STATUS
You may only purchase Products from us if:
– You are legally capable of entering into a binding contract with us (for example, in Greece you must be at least 18 years old).
– You are an authorized user of the credit or debit card used to pay for your order.
– You are resident in a country that We deliver to.

CONTRACT BETWEEN YOU AND US
– Once you have placed your order, you should receive an e-mail from us acknowledging that We have received your order (but please contact us if you do not receive this e-mail). Please note this does not mean that your order has been accepted. All orders are subject to availability and acceptance by us (which We may refuse for any reason).
– After you submit your order, We immediately contact your bank or card issuer for authorization to take payment from your account. We will not process your order until payment has been received in full. If We accept your order We will confirm this to you by sending you a further e-mail confirming the Product is being processed ready for dispatch at which point the contract between us (“Contract”) will be formed.
– As soon as you place your order, We start to process your order which means you will not be able to change it before delivery, but you may be able to return your Products under clause 8 of these terms and conditions or under our Returns Policy.
– From time to time We may make minor changes to a Product to reflect changes in relevant laws and regulatory requirements.
– These terms and conditions, and any Contract between us, are only in the English language. Please note that We may not necessarily keep a copy of your Contract. You should keep a copy of these terms and conditions and your order for future reference.

DELIVERY
– Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then as soon as reasonably possible (depending on the delivery service you have selected). In any event, delivery will take place no more than 30 days after the day your Contract is entered into.
– If no one is available at your address to take delivery and the Products cannot be posted through your letterbox or left in a safe place, after three failed attempts, We may end the contract and clause 13 will apply.
– Delivery of your order will be complete when We deliver the Products to the address you gave us and the Products will be your responsibility from that time.
– You will own the Products once We have received payment in full.
– The images of the Products on our site and in our other advertising materials are for illustrative purposes only. Your Products may vary slightly from those images. Although We have made every effort to display and print the colors of the Products accurately, We cannot guarantee that your computer’s display of the pictures, or the pictures in our other advertising materials, accurately reflect the colors of the products that will be delivered to you.
– Working Days exclude weekends and Bank Holidays.
– If you wish to dispute delivery of your order, you have 14 days starting from the day that the tracking status for your order is updated by the carrier as fulfilled (i.e. updated as delivered to the address set out in the Dispatch Confirmation). We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated delivery costs.

INTERNATIONAL DELIVERY
1. If you order Products from us for delivery to a destination outside Greece:
– Your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that We have no control over these charges and We cannot predict their amount. You will be responsible for the payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. We will not be liable or responsible if you do not pay any such import duties or taxes.
– You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
– If you return any Products to us from a destination outside Greece, please ensure that the return parcel is marked clearly with the wording “Return to supplier” or wording having a similar effect.

PRICE AND PAYMENT
– The price payable for the Products shall be as shown on our site in Euros. Prices advertised on our site include GR VAT at the relevant rate chargeable for the time being but exclude delivery charges which are payable in addition and shown separately during the checkout process.
– We can change the prices on our site at any time without notice, but changes will not affect orders which We have already accepted. However, if the rate of VAT changes after the date of your order, We will adjust the rate of VAT you pay unless you have already paid for the Products in full before the change in VAT takes effect.
– We accept payment by debit card, credit card, or Paypal. We accept the following cards: Visa, VISA Electron, Mastercard, Maestro, American Express.
– You must pay for the Products (including all applicable delivery charges), and We will charge the card you have chosen to use to pay for your order once you reach the final billing page and submit your order. We immediately contact your bank or card issuer for authorization to take payment from your account.
– If We accept and process your order where there is a pricing error that is obvious and unmistakable and which could reasonably have been recognized by you as a mispricing, We may end the Contract, refund to you any sums you have paid under the Contract and require the return of any Products provided to you.
– If you wish to apply a voucher code to your order, you must enter the relevant code during the online checkout process. Only one voucher code can be used per order and additional terms and conditions may apply in respect of each voucher code. We reserve the right to decline to accept any voucher code that is invalid for your order or that has expired.

YOUR RIGHT TO CANCEL THE CONTRACT (EEA CUSTOMERS ONLY)
– If you are a consumer in the European Economic Area (“EEA”), you have a legal right to cancel a Contract if you change your mind until 14 days after you receive (or someone you nominate receives) the Products unless the Products are split into several deliveries over different days in which case you will have until 14 days after the day you receive (or someone you nominate receives) the last delivery.
– The right to cancel a Contract does not apply to pierced jewelry, underwear, or swimwear if the hygiene seal is not in place or has been broken.
– If you cancel a Contract after the Products have been dispatched to you, you must return them to us. You must send off the Products within 14 days of telling us that you wish to cancel the Contract. You will be responsible for the cost of returning Products to us. Please see our Returns Policy for further information about how to return Products to us.

YOUR RIGHT TO A REFUND (EEA CUSTOMERS ONLY)
– We will refund you the price you paid for the Products. However, please note that We may reduce your refund to reflect any reduction in the value of the Products if this has been caused by your handling them in a way that would not be permitted in a shop. If We refund you the price paid before We are able to inspect the Products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
– We will refund any charges you have paid for the delivery of the Products to you, although the maximum refund for delivery costs will be the least expensive delivery method We offer to your delivery destination.
– We will make any refunds due to you by the method you used for payment:

• 14 days after the day on which We receive the Products back from you or, if earlier, the day on which you provide us with evidence that you have sent the Products back to us.
• 14 days after you inform us of your decision to cancel the Contract.

Please see our Returns Policy for more information about returns and refunds.

FAULTY PRODUCTS

– If you are a consumer, We are under a legal duty to supply Products that are in conformity with the Contract. Nothing in these terms and conditions will affect your legal rights in relation to Products that are faulty or defective.
– If you consider that any Product We have supplied is faulty or misdescribed, please notify us using the contact details. You must return such Products to us in accordance with our reasonable instructions and the Returns Policy, and if the Products are faulty or misdescribed We will refund the price of the Products and the cost of delivery to you.

OUR RIGHTS TO CANCEL THE CONTRACT
We may end the Contract at any time by writing to you if:
– You do not make any payment to us when it is due.
– You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products.
– You do not, within a reasonable time, allow us to deliver the Products to you.

OUR LIABILITY
– If We fail to comply with these terms and conditions, We are responsible for the loss or damage you suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both We and you knew it might happen.
– We only supply the Products for domestic and private use. If you use the Products for any commercial, business, or resale purpose, We will have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption, or loss of business opportunity.
– We do not in any way exclude or limit our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation or any matter for which We may not exclude or limit our liability under any applicable law.

EVENTS OUTSIDE OUR CONTROL
– We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act, event, omission, or accident beyond our reasonable control.
– If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract, We will contact you as soon as reasonably possible to notify you and our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, We will arrange a new delivery date with you after the Event Outside Our Control is over.
– You may cancel a Contract affected by an Event Outside Our Control if there is a risk of substantial delay. To cancel a Contract please contact us.

INTELLECTUAL PROPERTY RIGHTS
All and any Intellectual Property Rights in the Products shall be owned by us or our licensors. All such rights are reserved.

OTHER IMPORTANT TERMS
– Nothing in these terms and conditions shall affect your rights as a consumer under the applicable law in the jurisdiction in which you are resident.
– If We have to contact you, We will do so in writing or by telephone, using the contact details you provided to us in your order, unless you have asked us to contact you by any other means. When We refer in these terms and conditions to “in writing”, this includes e-mail.
– We may change these terms and conditions from time to time. The terms and conditions that apply to your Contract will be those that are displayed on our site when you place your order.
– We may transfer our rights and obligations under the Contract to another organization. We will tell you in writing if this happens and We will ensure that the transfer will not affect your rights under the Contract.
– You may only transfer your rights or your obligations under these Terms to another person if We agree in writing.
– The Contract is between you and us. No other person shall have any right to enforce any of its terms.
– Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
– If We fail to insist that you perform any of your obligations under these terms and conditions, or if We do not enforce our rights against you, or if We delay in doing so, that will not mean that We have waived our rights against you and will not mean that you do not have to comply with those obligations. If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.
– Please note that these terms and conditions are governed by Greek law. If you are a consumer, this means a Contract for the purchase of Products and any dispute or claim arising out of or in connection with it will be governed by Greek law, except that if you are not resident in Greece then Greek law shall apply only to the extent that it does not override any mandatory laws of the country in which you have your usual place of residence.
– In respect of any dispute or claim relating to a Contract, if you are a consumer you and We both submit to the non-exclusive jurisdiction of the courts of Greece, but nothing in this clause shall limit your legal rights to bring actions against us or to require proceedings to take place in the country in which you have your usual place of residence. If you are not a consumer, you and We both submit to the exclusive jurisdiction of the courts of Greece.

AFTER-SALES SERVICE
– Questions, comments, or requests regarding these terms and conditions or our Products should be addressed to [email protected].
– If you have any complaints these should be addressed in writing to VM Projects GP by email to [email protected] or by post, Cocones Project, 10 Diomeias Street, Athens Greece 10562.

PROMOTION TERMS AND CONDITIONS
Official Cocones Project promotion codes entitle you to an offer on your online order from www.coconesproject.com. Please note, promotion codes can only be used once per transaction and cannot be used in conjunction with any other promotion or offer. Automated promotions cannot be used in conjunction with any other promotion codes or offers. Promotion codes are territory-specific, remain our property, are not transferable, and are not valid for the purchase of gift cards or gift vouchers. There is no cash alternative.

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TERMS OF WEBSITE USE
These Terms of Use, together with the policies and terms referred to below, set out the rules for using www.coconesproject.com (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, shopping on, or registering to use our site.
Please read these Terms of Use carefully before you start to use our site.

By using our site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use our site.

This is a binding agreement. By using the Internet site located at www.coconesproject.com (the “Site”), or any services provided in connection with the Site (the “Service”), you agree to abide by these Terms of Use (also referred to as the “Terms”), as they may be amended by VM Projects GP, (“Company”, “we”, “us”, or “our”) from time to time in its sole discretion. The Company will post a notice on the Site any time these Terms of Use have been changed or otherwise updated. It is your responsibility to review these Terms of Use periodically, and if at any time you find these Terms of Use unacceptable, you must immediately leave the Site and cease all use of the Service and the Site.

YOU AGREE THAT BY USING THE SITE AND / OR SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

INFORMATION ABOUT US
www.coconesproject.com is a site operated by VM Projects GP (“We”). We are a GP company registered in Greece under company number 154696201000 and with our registered office at 10 Diomeias Street, Athens, Greece 10562. Our GR VAT number is 801338662.

USE RESTRICTIONS
You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message, or other material appearing on this Site (collectively, “Content”) are owned by Company or its licensors. You are expressly prohibited from using any Content without the express, prior written consent of the Company or its licensors. Except as otherwise stated herein, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of the Company, and/or the appropriate licensor. Permission is granted to display, copy, distribute, and download the materials on this Site solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. You may not, without Company’s express, prior written permission, ‘mirror’ any material contained on this Site or any other server. Any permission granted herein terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and laws.

YOUR ACCOUNT AND PASSWORD
You may access most areas of our site without registering your details with us, but certain areas of our site will only be open to you if you register with us. If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party.
We have the right to disable any user identification code, password, or account at any time if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

OUR TRADEMARKS
The trademarks, logos, service marks, and trade names displayed on the Site or as part of the Content are registered and unregistered trademarks of the Company and other persons (each, a “Trademark,” collectively, the “Trademarks”), and may not be used unless expressly authorized by the applicable Trademark owner. Nothing contained on the Site should be construed as granting, expressly, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site or as part of the Content, without our written permission or that of the applicable third-party rights holder.

COMMUNICATION TO YOU
You agree that Company may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Company’s products or services, or for such other purpose(s) as Company deems appropriate.

USER CONTENT | CONTENT STANDARDS
You must ensure that any and all information and material which you post to our site (User Content) and use of any interactive services associated with it complies with the following standards.
User Content must be accurate (where it states facts), be genuinely held (where it states opinions), and comply with applicable law in Greece and in any country from which it is posted. Product reviews will only be accepted from genuine, verified purchasers in the correct language for the relevant website.

User Content must not:
– Contain any material which is defamatory of any person, obscene, offensive, hateful, malicious, or inflammatory, or which promotes violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
– Infringe any intellectual property right of any other person.
– Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
– Be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety or be likely to harass, upset, embarrass, alarm, or annoy any other person.
– Disclose the name, address, telephone, mobile or fax number, e-mail address, or any other personal data in respect of any other person. In the case of product reviews, you may include your first name and location in your review but should not include any other personal information.
– Be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
– Give the impression that it emanates from us if this is not the case.
– Advocate, promote or assist any illegal activity or unlawful act.
– Contain any advertising or promote any goods or services or links to other websites.
We will determine, at our discretion, whether there has been a breach of these content standards through your use of our site. When a breach of these content standards has occurred, We may take such action as We deem appropriate and reserve the right to reject publication of any such User Content or delete such User Content from our site. If we reject a product review, we may send it back to you with an explanation of why it has been rejected and we may give you the opportunity to edit and resubmit your review.

Failure to comply with these content standards constitutes a material breach of these Terms of Use. You will be responsible and will compensate us for any loss or damage We suffer as a result of you breaching these content standards.

CONTENT | PROMOTION
Any contests or promotions described or posted on this Site shall be governed by the rules regulating such events.

INTERACTIVE SERVICES
We may from time to time provide interactive services to you on our site. For example, We may allow you to leave reviews of our products. Use of any of our interactive services by a minor is subject to the consent of their parent or guardian.
By submitting any content to our site or through our interactive services, you agree that We shall have a non-exclusive, perpetual, royalty-free, worldwide right and license to use, reproduce, distribute and make available such content on our site and in our marketing materials.
We may, from time to time, if we consider it appropriate, moderate any interactive service provided on our site. However, we are under no obligation to do so. Moderation may be carried out automatically and/or manually, by us or by a third party on our behalf. Any content posted on our site by users through any interactive service does not necessarily reflect the opinions, views, values, or ideals of VM Project OE or our personnel. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of these Terms of Use, whether the service is moderated or not.
If you wish to complain about information or materials uploaded to our site by other users please contact us at [email protected].

COLORS
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

USER ACCOUNTS
Using certain features on the Site may require creating an account (“Account”) and submitting personal information (including creating a username and password to access the Account). The Site’s information collection and use policies are set forth in the Site’s Privacy Policy. You agree to provide only true, accurate, current, and complete information, and you accept all responsibility for any and all information and all activities that occur under your Account. We are not under any obligation to verify the actual identity or authority of any person using your Account. We reserve the right, in our sole discretion and without notice to you, to suspend or terminate your Account or to restrict your access to all or part of the Site for any reason.

RULES OF CONDUCT
While accessing or using the Site, the Content, and the various other features available on the Site including without limitation your Account, you warrant and agree that you shall not:

– Violate any domestic law or international law.
– Violate the security of the Site, or obtain or attempt to gain unauthorized access to the Site, Content, computer systems, or networks connected to any server associated with the Site or Content.
– Impersonate any person or entity, whether actual or fictitious, including anyone from the Site or Company, or misrepresent your affiliation with any other person or entity.
– Stalk, harass or harm another individual.
– Insert your own or a third party’s advertising, branding, or other promotional content (including, without limitation, hyperlinks) into any of the Content or services on any Site, or any other areas of the Site.
– Use, upload, post, publish, transmit, distribute, reproduce, or in any way exploit any part of the Site or any Content for any commercial or promotional purposes (other than as expressly permitted in signed writing by the provider of such information and other materials), or contact any other user of the Site for commercial or promotional purposes, or offer to buy or sell any product or service through your activities on the Site (except that you may purchase products on the Site where offered and subject to these Terms).
– Alter, edit, delete, remove, fail to display, otherwise change the meaning or appearance of, or repurpose any of the Content, including, without limitation, any trademarks, trade names, logos, service marks, promotional taglines, or any other proprietary content or proprietary rights notices including therein or thereon.
– Use the Site or their features in any manner that could interrupt, damage, disable, overburden or impair the Site or such features, or interfere with any other party’s use and enjoyment of the Site, including, without limitation, sending a mass unsolicited message or unauthorized advertising or commercial communications, or “flooding” servers with requests.
– Circumvent, reverse engineer, decrypt, or otherwise alter or interfere (or attempt, encourage, or support anyone else’s attempt to do any of the foregoing) with the Site or its services or any software on the Site.
– Create any links from the Site (or include any links in your submissions to any part of the Site) directed to websites or content owned or maintained by third parties.
– Frame or otherwise portray any third-party sites or content in any manner that would constitute or could be interpreted as an endorsement or sponsorship by the Company of any third-party site, content, information, or other materials, or in any manner that would violate the terms and conditions of any such third-party sites.
– Upload, post, transmit, distribute or otherwise publish to, on or through the Site, any information, content, or materials which are false (including statements or materials that constitute or contain false or misleading indications of origin, endorsements, or statements of fact), fraudulent, misleading, unlawful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, including without limitation, any material which constitutes, or encourages conduct that would constitute, a criminal offense, give rise to civil liability or otherwise violate any domestic or international law.
– Use the Site or the Content to violate, plagiarize or infringe the rights of third parties, including without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy, or rights of publicity or any other proprietary or legal right.
– Upload, post, publish, distribute or otherwise transmit information or material which constitutes or contains a virus, spyware, or other harmful components, or which contains any embedded links, advertising, chain letters, or pyramid schemes of any kind and/or
– Use the Site or their services (or any Content), in whole or in part for any purpose that is prohibited by any applicable law or regulation, or to facilitate the violation of any applicable law or regulation.

ORDERS
– You may order products from our Site only if you have reached the age of 18.
– You agree to pay at full the prices for your purchases, plus any applicable taxes when you order from outside the EU. The prices displayed are final, and VAT is included. In case prices are altered, the customer upon the time of receipt must pay the price which appeared upon the time of his order.
– By ordering products from our Site, you agree to be bound by these Terms as well as our Privacy Policy, our Shipping Policy, our Payment Policy, and our Return and Exchange Policy.
– The Site offers its customers the opportunity to register orders and/or purchase products on sale, on a retail basis. In order to place a relevant order, each user of the website may, prior to the registration of a personal account, execute orders and/or purchase products, which are displayed on sale from the site.
– The display of products for sale on the Site acts as an invitation for you to place an order. Such presentation does not in any way bind the Company as for the availability of displayed products or for the immediate execution of orders. If you ordered products no longer available, the Company reserves the right to give information to you about substitute products.
– In addition, the Company reserves the absolute right to reject orders under any circumstances without having the obligation to provide reasons for such rejection on the condition that any paid fees are immediately refunded to you. The company may, in its sole discretion, limit or cancel quantities of products purchased per person, or per order. These restrictions may include orders placed by or under the same account, the same credit card, the same email address, or orders that use the same promotion code, billing, or shipping address. In the event the Company makes a change to or cancel an order, the Company’s representatives will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. Additionally, the Company may limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers, distributors, or any unauthorized party. You are not permitted to resell any products or services purchase through any of the Sites for commercial purposes.
– The sales contract between the Company and its users is executed upon (a) the registration of a relevant order, serving as an offer, and (b) the acceptance of the order by our company and through the transmission of the corresponding electronic mail to the user. The electronic mail mentioned above is deemed to be received by the user at the time that the latter accesses it.
– After the execution of the sales contract, the Company undertakes to deliver the product under sale and the user has the obligation to pay the relevant fee, as communicated in the order registration process. The Company maintains the ownership of the product sold after its delivery subject to the full payment of the agreed fee by the user. In case of the user’s failure to pay the full fee, the Company has the right to either claim the fee or rescind the sale, requesting the return of the product in the state that it was delivered. In any case, after delivery, the responsibility for the condition of the product lies with the user.
– For the execution of the order the follows a step-by-step ordering process. In any case, until checkout technical means for the identification and correction of any errors in the procedure shall be at your disposal, such as the capacity to return to previous technical steps before final submission.
– Product offers in this online store are valid up until stocks are exhausted.
– By purchasing from the Site, you agree that we may share information about you and your transaction with other entities for various purposes, including (without limitation) to process your transaction, to operate our fraud prevention program, to collect any unpaid debt, and to obtain credit card authorization.
– Product availability on the Site is not guaranteed as products may be low in stock or out of stock when an order is completed.
– Prior to the completion of the order, during the electronic process of ordering, the potential customer may press “remove” and the order will automatically be canceled. In the occurrence that the customer would like to cancel the order subsequently to its completion or to alter the order, one can communicate with our company within a time frame of 2 hours electronically by email at [email protected]

DISCLAIMER
This Site and all contents of the Site are provided on an ‘as-is basis without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the Site, that your use of the Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Site, and that Company shall not be liable for any damages of any kind related to your use of this Site.

INACCURACY DISCLAIMER
From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

VIRUSES | HACKING & OTHER OFFENCES
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs, and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

NO WARRANTIES
THE COMPANY DISCLAIMS ALL WARRANTIES. THE COMPANY IS MAKING THE SITE AVAILABLE “AS IS” WITHOUT A WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF OR INABILITY TO USE, THE SITE OR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

LIMITED LIABILITY
THE COMPANY’S LIABILITY TO YOU IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED TO YOU BY COMPANY. THIS LIMITATION SHALL APPLY REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY OR FORM OF ACTION.

AFFILIATED SITES | LINKS TO OTHER WEB SITES & SERVICES
Where our site contains links to other sites and resources provided by third parties (including where our social media sharing plug-ins include links to third-party sites), these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. The Company has no control over, and no liability for any third-party websites or materials. The Company may work with a number of partners and affiliates whose Internet sites may be linked with the Site. Because neither Company nor the Site has control over the content and performance of these partner and affiliate sites, Company makes no guarantees about the accuracy, currency, content, or quality of the information provided by such sites, and Company assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites. Similarly, from time to time in connection with your use of the Site, you may have access to content items (including, but not limited to, websites) that are owned by third parties. You acknowledge and agree that Company makes no guarantees about, and assumes no responsibility for, the accuracy, currency, content, or quality of this third party content, and that, unless expressly provided otherwise, these Terms of Use shall govern your use of any and all third party content.

LINKING TO OUR SITE
You may link pages of our site to your personal social media accounts where social media sharing plug-ins are available on our site.
Any other linking to our site is prohibited without our prior written consent.

You must not establish a link to our site:
– In a way that is not fair or legal or which damages our reputation or takes advantage of it.
– In such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
– In any website that includes unlawful or fraudulent content, has any unlawful or fraudulent purpose or effect, or breaches the content standards set out above.
You must not frame our site on any other site or create a link to any part of our site other than the home page without our prior written consent.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of the content on our site other than permitted in these Terms of Use, please contact [email protected].

GOVERNING LAW
For any dispute between VM Projects GP and its customers/users arising from or in relation to the use of the website these terms shall be governed and construed in accordance with Greek law without reference to its conflict of laws principles and shall be subjected to the exclusive jurisdiction of the competent courts of Athens, Greece.

SEVERABILITY | WAIVER
If for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms of Use to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

TERMINATION
We may terminate, change, suspend, restrict or discontinue any aspect of the Site at any time if we believe you are in breach of these Terms or applicable law, or for any other reason in our discretion, without notice or liability. These Terms will terminate commensurate with the discontinuance or terminations of your Site use privileges. However, the Terms will nevertheless continue to apply and be binding upon you and any persons you represent, jointly and severally, regarding your prior access to and use of the Sites and Content, and anything connected with, relating to, or arising therefrom.

ACKNOWLEDGEMENT
BY USING THE SERVICE OR ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.

CONTACT US
If you wish to contact us in respect of our site, please direct all questions or comments to: [email protected] contact us at

Thank you for visiting our site.